Privacy Policy
coupleclothes (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by coupleclothes.
This Privacy Policy applies to our website, https://coupleclothes.store, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions.
Definitions and Key Terms
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Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to COUPLEMATCHING LLC, 1011 San Jose Street, San Leandro CA 94577 United States, which is responsible for your information under this Privacy Policy.
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Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference.
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Country: Where coupleclothes or its owners/founders are based, in this case, the United States.
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Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit coupleclothes and use the services.
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Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
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Service: Refers to the service provided by coupleclothes as described in the relative terms (if available) and on this platform.
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Third-party service: Refers to our partners who provide essential services, such as payment gateways, shipping carriers, advertisers, and marketing partners.
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Website: coupleclothes’s site, which can be accessed via this URL: https://coupleclothes.store
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You: A person or entity accessing or using the Services.
What information do we collect?
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. This information may include:
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Name / Username
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Phone Numbers
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Email Addresses
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Mailing Addresses
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Billing Addresses
How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:
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To personalize your experience and better respond to your individual needs.
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To improve our website based on the information and feedback we receive from you.
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To improve customer service and more effectively respond to your support needs.
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To process transactions and fulfill your orders.
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To administer a promotion, survey, or other site feature.
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To send periodic emails regarding your order or other products and services.
Do we share the information we collect with third parties?
We may share the information we collect with trusted third-party service providers to perform functions and provide services to us. These third parties include:
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Payment Processors (like Stripe and PayPal) to securely handle your payment information.
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Shipping Carriers (like FedEx) to deliver your orders.
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Service Providers for hosting and maintaining our servers, email management, and database storage.
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Marketing Partners and advertisers to provide you with relevant content and promotions.
We may also share information with our current and future affiliated companies and business partners. If we are involved in a merger or sale of assets, we may share or transfer your information to our successors. We may also disclose information to government or law enforcement officials as we, in our sole discretion, believe necessary to respond to claims, legal processes, or to comply with applicable laws.
How long do we keep your information?
We keep your information only as long as we need it to provide the Service to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no legal requirement to keep it, we will either remove it from our systems or anonymize it.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt all sensitive information. All payment information is processed through our secure payment gateway providers (Stripe, PayPal) and is not stored on our servers. While we take reasonable precautions, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Could my information be transferred to other countries?
coupleclothes is incorporated in the United States. Information collected via our website may be transferred to our offices, personnel, or to third parties located throughout the world. To the fullest extent allowed by applicable law, by using our Service, you voluntarily consent to the trans-border transfer and hosting of such information.
Can I update or correct my information?
Yes. You can contact us at contact@coupleclothes.store to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications you receive from us, or (3) request the deletion of the personally identifiable information maintained about you on our systems, subject to our legal and operational requirements.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of coupleclothes or its Corporate Affiliates.
Governing Law
This Privacy Policy is governed by the laws of the State of California, United States, without regard to its conflict of laws provision.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to our Service. Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these external sites.
Cookies
coupleclothes uses “Cookies” to enhance the performance and functionality of our website. A Cookie is a small piece of data stored on your device by your web browser. Most web browsers can be set to disable the use of Cookies, but doing so may limit your ability to use our website’s features.
Children’s Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect.
Contact Us
Don’t hesitate to contact us if you have any questions regarding this Privacy Policy.
ANSARI LLC
Office and Warehouse: 1011 San Jose Street, San Leandro CA 94577 United States
Phone: +1 (386) 853-7446
Email: contact@coupleclothes.store
Business Hours: Our team is available Monday to Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), to assist you with any questions or concerns.
Response Time: We aim to respond to all inquiries within 12 hours on business days, providing you with fast and dependable support.