Last updated: June 2, 2024

This Privacy Policy explains how Coupleclothes.store (referred to as “we,” “us,” “our,” or the “Site”) collects, uses, and shares your personal information when you visit or purchase from https://coupleclothes.store (the “Site”) or interact with us in connection with the Site or related services (collectively, the “Services”). The terms “you” and “your” refer to any user of the Services, including customers, visitors, and others whose information we may collect.

Please review this Privacy Policy carefully. By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please refrain from using our Services.

Updates to This Privacy Policy

We may modify this Privacy Policy occasionally to reflect changes in our data practices, legal requirements, or operational needs. Updated policies will be posted on the Site with a revised “Last updated” date. We encourage you to review this page regularly to stay informed.

How We Collect and Use Your Information

To provide and improve our Services, we collect personal information about you from several sources over the last 12 months. The type of information and how we use it depends on your interaction with us.

Beyond the specific purposes below, we use your data to communicate with you, fulfill legal obligations, enforce our terms, protect our rights, and ensure the integrity of the Services.

Information We Collect

Information You Provide Directly
When you use our Services, you may submit:

  • Contact details such as your name, email address, phone number, and shipping/billing addresses.

  • Order details including purchase items, payment confirmations, and customization requests.

  • Account credentials and security information if you create an account.

  • Customer support communications and other messages you send us.

While some features require you to provide information, you may choose not to share certain data, though this might limit your use of specific Services.

Information Collected Automatically
We also gather usage data automatically via cookies, web beacons, and similar technologies (“Cookies”). This includes your device type, IP address, browser information, network details, and how you interact with our Site.

Information from Third Parties
We may receive information about you from third-party service providers, such as:

  • Platform providers that host or support our Site.

  • Payment processors who handle your payment details to complete orders.

  • Advertising and analytics partners that help us understand user behavior and deliver relevant marketing.

Any third-party information we obtain is handled in line with this Privacy Policy.

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders, including payment and shipment.

  • Communicate with you about your account, orders, and customer service inquiries.

  • Personalize and improve your shopping experience and our Services.

  • Send marketing communications and promotions (where you consent).

  • Detect and prevent fraud or unauthorized activities.

  • Comply with legal requirements and enforce our policies.

  • Deliver targeted advertising through platforms like Google Shopping Ads, in compliance with applicable laws.

Cookies and Tracking Technologies

Our Site uses Cookies to enhance functionality, remember your preferences, analyze usage, and support personalized advertising. For detailed information about the Cookies we use, please visit the relevant policy linked on our Site.

You can manage Cookie preferences via your browser settings. Please note that disabling Cookies may affect your experience and certain features might not work properly.

Our Site respects the Global Privacy Control (GPC) signal, allowing you to opt out of data sharing for targeted advertising. For more about GPC, visit https://globalprivacycontrol.org/.

Sharing Your Information

We may share your personal information with:

  • Service providers who support our operations (e.g., payment processors, fulfillment centers, IT services).

  • Advertising partners for marketing and ad targeting, such as Google.

  • Law enforcement or regulators if required by law.

  • Affiliates and corporate partners in connection with business operations or transactions.

We do not sell your personal data. When we share information, it is only for legitimate business purposes consistent with this Privacy Policy.

Third-Party Websites and Links

Our Site may include links to third-party websites or platforms. We are not responsible for the privacy or content practices of these external sites. Please review their policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children under 13 years old, and we do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to request removal.

Data Security and Retention

We implement appropriate technical and organizational measures to safeguard your personal data. However, no internet transmission or storage method is completely secure. Please exercise caution when sharing sensitive information online.

We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain data processing.

  • Withdraw consent where applicable.

  • Receive a copy of your information in a portable format.

To exercise your rights, please contact us at the email below. We may verify your identity before acting on your request.

Complaints

If you have concerns about our data practices, please contact us. You may also file complaints with applicable data protection authorities.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including the United States. We ensure transfers comply with applicable laws and use recognized safeguards.

Contact Us

If you have questions or want to exercise your privacy rights, please reach out:

📌 Office and Warehouse: 4378 Friendship Lane, San Jose, California 95131, United States

📞 Phone: +1 (386) 853-7446

📧 Email: support@couplematching.com
Mon-Sat | 9AM-6PM EST

Response Time: Our customer service team typically responds within 12 hours during business days