Payment Policy

Thank you for choosing coupleclothes. We are committed to providing a secure, seamless, and convenient shopping experience. This policy outlines all the details regarding our payment procedures.

1. Accepted Payment Methods

To make your checkout process as easy as possible, we accept payments through two of the most trusted and secure gateways in the world: Stripe and PayPal.

• Stripe (Credit & Debit Cards):

  We process all major credit and debit card payments securely through Stripe. You can use any of the following cards:

  • Visa

  • Mastercard

  • American Express

  • Discover

• PayPal:

  If you prefer to use PayPal, you can select this option at checkout. You will be redirected to the PayPal website to log in and complete your payment using your PayPal balance or linked payment methods.

2. Payment Security

Your security is our highest priority. We have implemented robust measures to protect your personal and financial information.

• SSL Encryption: Our entire website, including the checkout page, is secured with Secure Sockets Layer (SSL) encryption. This is indicated by the “https:// ” prefix and the padlock icon in your browser’s address bar, ensuring that all data transmitted between your browser and our servers is encrypted and private.

• Data Protection: coupleclothes does not store or have direct access to your full credit card numbers or sensitive payment details. All payment information is securely transmitted directly to our payment processors (Stripe and PayPal), who are fully PCI-compliant and maintain the highest standards of payment security.

3. Payment Process and Confirmation

• Currency: All transactions and prices listed on our website are in U.S. Dollars (USD).

• Authorization and Charge: When you place an order, your payment method will be authorized and charged for the total amount of your order at the time of checkout. This ensures that your order can be processed and shipped as quickly as possible.

• Order Confirmation: Upon successful completion of your payment, you will immediately be redirected to an order confirmation page. Simultaneously, a detailed order confirmation email will be sent to the email address you provided. This email serves as your receipt and includes your order number and a summary of your purchase. If you do not receive this email within a few minutes, please check your spam or junk folder.

4. Payment Troubleshooting

If you encounter any issues during checkout, please try the following steps:

1. Double-check that all your card details (card number, expiration date, CVV) and billing information are entered correctly.

2. Ensure your card has sufficient funds and is not blocked for online transactions.

3. If the issue persists, we recommend contacting your bank or card issuer for further assistance.

If you continue to experience problems, please do not hesitate to contact our support team for help.

5. Contact Us

For any questions or concerns regarding our Payment Policy, please feel free to reach out to us.

ANSARI LLC